Call at: +81-75-771-4148

Mail at: info@ryokan-yachiyo.com

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FAQ Frequently Asked Questions

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Kyoto Gaden Ryokan Yachiyo/Kyoto Inn,Hotel is Located next to the historic Nanzen-ji Temple, the Kyoto Garden Ryokan Yachiyo features chic Japanese-style rooms and large public baths. It is surrounded by beautiful Japanese gardens, which change their colors each season. Hi speed Free Wi-Fi is provided in the entire area. With a relaxing atmosphere, the rooms are fitted with tatami (woven-straw) floors and futon beds. A flat-screen TV is provided. Some rooms have views of the grounds and some include a private garden bathroom. Guests at Yachiyo Garden Ryokan can unwind in the public baths or relax in the lounge which has free internet PCs. Massages can be requested for an extra fee, and a free luggage storage service is available. A gift shop is available on site. JR Kyoto Station is about a 25-minute drive or taxi ride away. Eikando and Heian Jingu Shrine can be reached within a 10-minute walk from the property. Famous Kiyomizu-dera Temple is a 15-minute taxi ride away. The on-site restaurant overlooking the gardens serves delicately-prepared traditional Japanese meals. Vegetarian meals are available, and other requests can be accommodated. Sakyo Ward is a great choice for travelers interested in scenery, temples and culture.

Instagram guests review!

Things to Do in Kyoto!



Ryokan FAQ

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Check-in & Check-outチェックイン・チェックアウト

What time are check-in and check-out?チェックイン・チェックアウトの時間は?

Check-in is from 3:00 PM, and check-out is by 11:00 AM.

If you expect to arrive late, please let us know in advance. Our staff are available to assist guests arriving later in the evening.

チェックインは15:00から、チェックアウトは11:00までです。到着が遅くなる場合は、事前にご連絡ください。

Can I leave my luggage before check-in or after check-out?チェックイン前・チェックアウト後に荷物を預けられますか?

Yes. We are happy to store your luggage at the front desk before check-in and after check-out.

If you arrive in Kyoto early, please feel free to leave your luggage with us and enjoy sightseeing around Nanzenji and the Higashiyama area.

はい。チェックイン前・チェックアウト後ともに、フロントにてお荷物をお預かりいたします。早めに京都へ到着された場合も、どうぞお気軽にお立ち寄りください。

Dinner & Breakfast夕食・朝食

Do I need to reserve dinner in advance?夕食は事前予約が必要ですか?

Yes. All dinners must be reserved in advance.

All of our meals are carefully handcrafted using high-quality ingredients. We do not rely on centrally prepared or frozen ready-made meals. Advance reservations allow our chefs to prepare each meal especially for our guests.

Dinner can begin at: 5:00 PM / 5:30 PM / 6:00 PM / 6:30 PM / 7:00 PM / 7:30 PM
Our restaurant closes at 9:00 PM.

Guests staying at our ryokan may also ask us about additional dinner reservations during their stay. Please contact the front desk by the day before whenever possible.

はい。夕食は事前予約制です。

当館では、高品質な食材を使用し、一品一品手作りでお料理をご用意しております。そのため、事前のご予約をお願いしております。

夕食開始時間は、17:00 / 17:30 / 18:00 / 18:30 / 19:00 / 19:30 からお選びいただけます。レストランは21:00閉店です。

ご宿泊中に追加で夕食をご希望の場合は、可能な限り前日までにフロントへお申し付けください。

Is dinner included in my reservation?予約に夕食は含まれていますか?

It depends on the accommodation package you booked. Some packages include breakfast and/or dinner, while others are room-only plans.

Please check your reservation confirmation for the meal plan included in your booking. If you are unsure, please contact us with your reservation name and booking details.

For packages that include dinner, we may ask you to select your dinner menu and preferred dining time in advance.

ご予約いただいた宿泊プランによって異なります。朝食・夕食付きプランと、素泊まりプランがございます。予約確認書にて食事条件をご確認ください。

夕食付きプランの場合でも、夕食メニューと開始時間を事前にお選びいただく場合がございます。

What dinner menus are available?どのような夕食メニューがありますか?

We offer a variety of traditional Japanese dining experiences, including:

  • Kyoto Kaiseki— JPY 22,770 per person
  • Wagyu Beef Sukiyaki — JPY 15,180 per person
  • Wagyu Beef Shabu-Shabu — JPY 15,180 per person
  • Vegetarian Hot Pot — JPY 10,120 per person
  • Wagyu Beef Steak — JPY 15,180 per person
  • Tofu Hot Po — JPY 4,000 per person
  • Kaiseki Bento - JPY 5,500 per person
  • Other seasonal Japanese dishes and children's meals
  • Children's Udon Tempura — JPY 2,530 per person

Menus and prices may vary depending on the season and selected accommodation package. Please choose your dinner menu in advance so that our chefs can prepare your meal especially for you.

See our Japanese Dining page »

当館では、京都ならではのさまざまな日本料理をご用意しております。

  • 京懐石 22,770円/1名様
  • 和牛すき焼き 15,180円/1名様
  • 和牛しゃぶしゃぶ 15,180円/1名様
  • 野菜鍋 10,120円/1名様
  • 季節料理、お子様料理など

季節や宿泊プランによって内容・料金が異なる場合がございます。夕食メニューは事前にお選びください。

Where are dinner and breakfast served?夕食・朝食はどこでいただけますか?

Dinner and breakfast are normally served in our Garden Restaurant overlooking our traditional Japanese garden.

For guests who prefer a more private dining experience, in-room dining may be arranged for an additional JPY 3,300 per person, subject to room type and availability.

夕食・朝食は通常、当館の庭園レストランにてご用意いたします。

お部屋での夕食をご希望の場合は、客室タイプや当日の状況により、お一人様3,300円の追加料金で部屋食をご用意できる場合がございます。

What time is breakfast?朝食の時間は?

Japanese breakfast is served in our Garden Restaurant. Breakfast times are: 7:30 AM / 8:00 AM / 8:30 AM / 9:00 AM

Breakfast is JPY 3,300 per person and may be added until 8:00 PM on the previous day, subject to availability.

朝食は庭園レストランにてご用意いたします。開始時間は 7:30 / 8:00 / 8:30 / 9:00 です。

朝食はお一人様3,300円です。追加をご希望の場合は、空き状況により前日20:00まで承ります。

Vegetarian, Vegan & Dietary Requirementsベジタリアン・ヴィーガン・食事制限

Can you prepare vegetarian or vegan meals?ベジタリアン・ヴィーガン料理は用意できますか?

Yes. We can prepare meals for guests with a variety of dietary preferences, including vegetarian and vegan diets. Our Vegetarian Hot Pot is JPY 10,120 per person.

Because Japanese cuisine commonly uses ingredients such as soy sauce, kombu (kelp), and fish-based dashi, please tell us exactly which ingredients you cannot eat when making your reservation. For example, please specify whether you avoid:

  • Meat and poultry
  • Fish and seafood
  • Fish-based dashi
  • Eggs
  • Dairy products
  • Gluten
  • Soy
  • Alcohol

This allows our chefs to determine the most appropriate meal for you.

はい。ベジタリアン・ヴィーガンなど、さまざまな食事制限に対応しております。野菜鍋はお一人様10,120円です。

日本料理では醤油・昆布・魚介出汁などを使用することが多いため、ご予約時に食べられない食材を具体的にお知らせください。

肉、魚介、魚出汁、卵、乳製品、グルテン、大豆、アルコールなど、制限内容を詳しくお知らせいただくことで、適切なお料理をご提案できます。

Can you accommodate food allergies or religious dietary restrictions?アレルギーや宗教上の食事制限に対応できますか?

We will make every reasonable effort to accommodate food allergies and dietary restrictions when notified in advance.

Please provide detailed information for each guest, including ingredients that must be avoided and whether stocks, sauces, seasonings, or cooking alcohol containing those ingredients are also prohibited. We can discuss requirements such as:

  • Gluten-free meals
  • Nut allergies
  • Shellfish allergies
  • No pork
  • No alcohol in cooking
  • No raw fish
  • Vegetarian or vegan meals

Please understand that some requests may not be possible depending on their severity or complexity. We cannot provide certified Halal meals.

事前にご連絡いただければ、アレルギーや宗教上の食事制限について可能な限り対応いたします。

対象食材だけでなく、出汁・調味料・ソース・調理酒なども不可かどうかを、お客様ごとに詳しくお知らせください。

グルテンフリー、ナッツ・甲殻類アレルギー、豚肉不使用、アルコール不使用、生魚不可、ベジタリアン、ヴィーガンなどについてご相談いただけます。

ただし、制限の程度や内容によっては対応できない場合があります。また、ハラール認証料理のご提供はございません。

Japanese Bath & Private Bath大浴場・貸切風呂

Is there a public Japanese bath?大浴場はありますか?

Yes. Our Japanese-style communal bath is available to staying guests. The operating hours are:

Public bath3:00 PM – 5:00 PM
Private bath
Reservation required
5:00 – 5:45 PM
6:00 – 6:45 PM
7:00 – 7:45 PM
8:00 – 8:45 PM
9:00 – 9:45 PM
Public bath10:00 PM – 12:00 AM
Morning public bath6:30 AM – 10:00 AM

Between 3:00 PM and 5:00 PM and after 10:00 PM, the bath is communal and may be used by other staying guests.

はい。ご宿泊のお客様にご利用いただける大浴場がございます。

通常利用15:00~17:00
貸切利用
要予約・各45分
17:00~17:45
18:00~18:45
19:00~19:45
20:00~20:45
21:00~21:45
通常利用22:00~24:00
朝の通常利用6:30~10:00

通常利用の時間帯は、他の宿泊者もご利用になります。

How much does the private bath cost?貸切風呂の料金は?

Staying guests may enjoy one complimentary 45-minute private bath session. A second private bath reservation is available for JPY 4,000 per session, subject to availability.

Advance reservations are recommended.

ご宿泊のお客様は、45分間の貸切風呂を1回無料でご利用いただけます。2回目以降は、空き状況により1回4,000円で承ります。

Can guests with tattoos use the bath?タトゥーがあっても入浴できますか?

Yes. Guests with tattoos are welcome to use our bath facilities. Please observe the usual Japanese bathing etiquette and shower thoroughly before entering the bath.

はい。タトゥーのあるお客様も大浴場をご利用いただけます。入浴前に身体を洗うなど、日本の入浴マナーにご協力ください。

Is the bath a natural hot spring (onsen)?お風呂は天然温泉ですか?

Our bath is a traditional Japanese-style public bath. Please note that it is not a naturally sourced hot-spring bath.

It offers guests an opportunity to experience traditional Japanese bathing culture during their ryokan stay.

当館のお風呂は、日本の伝統的な大浴場です。天然温泉ではございません。旅館ならではの日本の入浴文化をお楽しみください。

Guest Rooms客室

What is the difference between the Main Building and Annex?本館と別館の違いは?

Yachiyo is a small traditional Japanese ryokan with 16 guest rooms. Our Main Building and Annex offer different room layouts, views, bathing facilities, and architectural features.

If a particular view, bed configuration, private bathing facility, or room location is important to you, please check the description of your selected room carefully before booking.

See all Japanese Rooms »

八千代は全16室の小さな日本旅館です。本館と別館では、客室の間取り・眺望・浴室設備・建築的特徴などが異なります。

庭園眺望、ベッド・布団、専用浴室などにご希望がある場合は、ご予約前に客室説明をご確認ください。

Will I sleep on a bed or a Japanese futon?ベッドですか、布団ですか?

Traditional Japanese tatami rooms may use futon bedding placed directly on the tatami floor. Depending on your room type, Western-style beds may also be provided.

Our staff prepare the futon bedding for guests during the evening. If you need additional assistance with your bedding, please contact the front desk.

和室では、畳の上に敷く日本式の布団をご利用いただく場合がございます。客室タイプによっては洋式ベッドもございます。

布団はスタッフが夕方から夜にかけてご用意いたします。寝具についてご要望がございましたら、フロントまでお申し付けください。

What amenities are provided in the guest rooms?客室のアメニティは?

Amenities vary slightly by room type, but guest rooms generally include:

  • Air conditioning
  • Television / Apple TV
  • Hair dryer
  • Shampoo and conditioner
  • Body soap
  • Toothbrush and toothpaste
  • Towels
  • Yukata

客室タイプにより多少異なりますが、基本的に以下をご用意しております。

エアコン、テレビ/Apple TV、ドライヤー、シャンプー、コンディショナー、ボディソープ、歯ブラシ、タオル、浴衣など。

Can I wear a yukata to dinner?浴衣で夕食に行ってもいいですか?

Yes. There is no formal dress code at our ryokan or Garden Restaurant. Guests are welcome to wear the yukata provided in their guest room to dinner.

はい。当館および庭園レストランに特別なドレスコードはございません。客室にご用意している浴衣で夕食をお楽しみいただくこともできます。

Children & Familiesお子様連れ

Can children stay at the ryokan?子ども連れでも宿泊できますか?

Yes. Families with children are welcome. Children's bedding, breakfast, dinner and children's meals can be arranged depending on the child's age and your accommodation package.

Please include the number and ages of all children when making your reservation so that we can prepare the appropriate room and bedding.

はい。お子様連れのお客様も歓迎しております。年齢や宿泊プランに応じて、布団、朝食、夕食、お子様料理などをご用意できます。

ご予約時には、お子様の人数と年齢を必ずお知らせください。

Payment, Tax & Cancellationお支払い・税金・キャンセル

What taxes are included in my reservation?料金に含まれる税金は?

Consumption tax is generally included in the displayed accommodation price. However, the Kyoto City Accommodation Tax is charged separately per person, per night according to the accommodation charge excluding meal charges.

From March 1, 2026:

Accommodation charge per person/nightKyoto City Accommodation Tax
Under JPY 6,000JPY 200
JPY 6,000 – under JPY 20,000JPY 400
JPY 20,000 – under JPY 50,000JPY 1,000
JPY 50,000 – under JPY 100,000JPY 4,000
JPY 100,000 or moreJPY 10,000

表示されている宿泊料金には、原則として消費税が含まれています。ただし、京都市宿泊税は別途、お一人様1泊ごとに必要です。食事料金を除いた宿泊料金に応じて、2026年3月1日より以下の税額となります。

1名様1泊の宿泊料金宿泊税
6,000円未満200円
6,000円以上20,000円未満400円
20,000円以上50,000円未満1,000円
50,000円以上100,000円未満4,000円
100,000円以上10,000円
Do you accept credit cards?クレジットカードは使えますか?

Yes. Major credit cards are accepted.

The payment method may differ depending on whether your reservation was made directly with us or through an online travel agency such as Booking.com or Expedia. Please refer to the payment conditions shown on your reservation confirmation.

はい。主要クレジットカードをご利用いただけます。

公式サイトからの直接予約か、Booking.comやExpediaなどの旅行予約サイト経由かによって決済方法が異なる場合があります。予約確認書に記載された支払条件をご確認ください。

What is the cancellation policy for meals?食事のキャンセル料は?

Our cancellation policy for separately reserved meals is:

3 days before to the day before30%
On the day50%
No-show100%

Accommodation cancellation policies vary depending on the plan and booking provider. Please check the cancellation conditions on your reservation confirmation.

食事予約のキャンセル料は以下のとおりです。

3日前~前日30%
当日50%
無連絡100%

宿泊予約のキャンセル条件は、プランや予約サイトによって異なります。予約確認書をご確認ください。

Access & Transportationアクセス・交通

How do I get to Yachiyo from Kyoto Station?京都駅から八千代への行き方は?

Yachiyo is located in the Nanzenji area of Higashiyama, Kyoto. The nearest subway station is Keage Station on the Kyoto City Subway Tozai Line, approximately a 5–10 minute walk from the ryokan.

A taxi from Kyoto Station is also a convenient option, particularly if you are traveling with large luggage.

See Access page »

当館は京都・東山の南禅寺エリアにございます。最寄駅は京都市営地下鉄東西線蹴上駅で、当館まで徒歩約5~10分です。

大きなお荷物をお持ちの場合は、京都駅からタクシーをご利用いただくのも便利です。

How can I get to Kyoto from Kansai International Airport (KIX)?関西国際空港から京都への行き方は?

One of the most convenient options is the JR Haruka Limited Express, which connects Kansai International Airport with Kyoto Station. Travel times, fares and schedules may change, so we recommend checking the latest information with JR West before traveling.

From Kyoto Station, you can continue to Yachiyo by taxi or subway. Airport taxis and other private transfer services are also available.

関西国際空港から京都駅までは、JR特急はるかが便利です。所要時間・料金・運行時刻は変更される場合がありますので、ご旅行前にJR西日本の最新情報をご確認ください。

京都駅から八千代までは、タクシーまたは地下鉄をご利用いただけます。

How can I get to Kyoto from Osaka International Airport (Itami Airport)?大阪国際空港(伊丹空港)から京都への行き方は?

Airport limousine buses operate between Osaka International Airport (Itami Airport) and Kyoto Station. Schedules and fares may change, so please check the latest timetable before traveling.

From Kyoto Station, you may continue to Yachiyo by taxi or subway.

大阪国際空港(伊丹空港)から京都駅までは、空港リムジンバスが運行しております。料金や運行時刻は変更される場合がありますので、最新の時刻表をご確認ください。

京都駅から八千代までは、タクシーまたは地下鉄をご利用いただけます。

Is parking available?駐車場はありますか?

Yes. Parking is available by advance reservation. The parking fee is JPY 3,300.

As spaces are limited, please contact us in advance if you plan to arrive by car.

はい。事前予約制の駐車場をご用意しております。駐車料金は3,300円です。

台数に限りがございますので、お車でお越しの場合は事前にご予約ください。

Location & Neighborhood周辺環境

What landmarks are near the ryokan?近くの名所は?

Yachiyo is located immediately beside the approach to Nanzenji Temple, in one of Kyoto's most historically significant villa districts. Approximate walking times are:

  • Nanzenji Temple — 3 minutes
  • Eikando Temple — 6 minutes
  • Philosopher's Path — 10 minutes

The Nanzenji area is famous for its historic villas and Japanese gardens set against the Higashiyama mountains.

Unlike central commercial districts, the neighborhood is peaceful and residential, with relatively few convenience stores and casual restaurants. We recommend planning meals and shopping in advance.

当館は南禅寺参道のすぐそば、京都を代表する歴史的な別荘地に位置しています。徒歩の目安は以下のとおりです。

  • 南禅寺:約3分
  • 永観堂:約6分
  • 哲学の道:約10分

南禅寺界隈は、東山を背景とした歴史的な別荘や日本庭園で知られています。繁華街とは異なり静かな住宅・別荘地域のため、コンビニエンスストアやカジュアルな飲食店は比較的少なく、お食事やお買い物は事前に計画されることをおすすめします。

Other Services & House Rulesその他のサービス・館内規則

Is there a curfew?門限はありますか?

There is no curfew. If you expect to return to the ryokan very late at night, please let the front desk know in advance.

門限はございません。深夜にお戻りになる場合は、事前にフロントへお知らせいただけますと幸いです。

Are the guest rooms non-smoking?客室は禁煙ですか?

Yes. All guest rooms are non-smoking.

はい。全客室禁煙です。

Is laundry service available?ランドリーサービスはありますか?

Laundry service is available. Please ask the front desk for availability, pricing and collection times during your stay.

ランドリーサービスをご利用いただけます。料金や受付時間については、ご滞在中にフロントへお問い合わせください。

Can you arrange a taxi?タクシーを手配できますか?

Yes. Our front desk can assist with arranging a taxi. If you require a taxi at a specific time—for example, for an early-morning train from Kyoto Station—we recommend requesting it in advance.

はい。フロントにてタクシーの手配をお手伝いいたします。京都駅からの早朝列車など、指定時間にタクシーが必要な場合は、できるだけ早めにお申し付けください。

Can I receive packages or luggage at the ryokan before my arrival?到着前に荷物や宅配便を送ってもいいですか?

Yes. We can generally receive luggage and parcels for staying guests before arrival. Please make sure that the guest name and check-in date are clearly written on the delivery label.

はい。ご宿泊のお客様のお荷物や宅配便は、ご到着前でも原則としてお預かりできます。配送伝票には、必ずご宿泊者名とチェックイン日をご記載ください。

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Instagram guests review!

Instagram guests review!



20% Early Booker Package!!

Discount Last Minute!!/Without Meals Package!!

Get the best early Booker package with YACHIYO! On this package you will find the most popular early booking offers at amazing prices.Guests can book this promotion 60days or more before the check-in date. NOTE:Accommodation packages cannot be combined.

Click here to see Discount Early Booker Package!!

30% Discount Family Group Package!!

Discount Last Minute!!/Without Meals Package!!

Get the best family group package with YACHIYO! On this package you will find the most popular group offers at amazing prices.4 more guests can book this promotion package. NOTE:Accommodation packages cannot be combined.

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20% to 30% Discount Last Minute Package!!

Discount Last Minute!!/Without Meals Package!!

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Click here to see Discount Last Minute Package!!

Stay 2 nights, or more Special 10%-45%discount package. Early Booking Saver Super Hot Deal! 
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latest-blog

Guest room in The "HONKAN" main building-8rooms

Renovated ! The "HONKAN" main building, KIKU,TAKE,MATSU,TSURUKAME,UKIFUNE,HORAI.

The "HONKAN" main building built in 1890. We renovated our 6rooms to expand the onsen style Bathroom by the garden side. Feel free to visit our Japanese culinary art and culture and new garden room and enjoy being in cool Japan!!

After walking along a quaint, long wooden passageway, you will reach a traditional space designed in the modern Japanese style. Wide, spacious spaces are provided by the lounge and required for the elevator, it is comfortable place and even accessible for elderly people.
Guestrooms at the "BEKKAN" new building (second floor) are of 12.5 TATAMI size room. The rooms are located in the center of the building, so you can relax and enjoy your experience. No garden view.

latest-blog

Amenities

quote-ic

We will provide a toothbrush, shampoo, Yomogi Herb Soap, razor, towels,
Yukata (Kimono like bathrobe), hot water and Green tea.

Also, Mineral water from the Nihon Alps is available free in the lounge
in the Shinkan (New Building),
and Matsueido incense (a leading brand of Japanese incense) is provided at the front desk.

*PUBLIC* OPEN 15:00PM TO 17:00PM,
PRIVATE RESERVATION 17:00PM TO 22:00PM,Please reserve only on,Reservation only 45min.
17:00 to 17:45
18:00 to 18:45
19:00 to 19:45
20:00 to 20:45
21:00 to 21:45
*PUBLIC* OPEN 22:00PM TO 24:00PM,
*PUBLIC* OPEN 6:30AM TO 10:00AM.
It is a small inn in 16 rooms in total. There is no big public bath, but we have it. Amenity is natural wormwood soap ordered from Miyama in Kyoto, original amenity of POLA, natural water of the Alps. Please heal the tiredness of your trip slowly. You are only to go inside the bath tub after you washed your body. First,you are to rinse your body with hot water. Washing beforehand helps to keep the water in bath tub clean. The rinsing and washing of your body with hot water also acclimatize you to the temperature of the bath tub, which can be very hot. It is not advisable to jump into the water like diving in to a swimming pool. Please use discretion.Please do not put the hand towel into the bath tub water. Most people place the towel on their head. And remember do not use any soap or shampoo or other skin cleansers in bath tub either.How to enjoy Onsen

LOUNGE

You can enjoy the Yachiyo's historical furnishings and the Tsuboniwa in the lounge. Since Yachiyo supports the family trip, we also lend toys and DVD for children.

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Meetings & Events

•Main ballroom takes up to100 people.•2 Junior Ballrooms. •Wedding Planning. On the second floor there is a large hall "Higashiyama" "Heian", please enjoy an important gathering such as an alumni association, a ceremonial event, a legal affair, etc. Please enjoy Kyoto cuisine in the private garden private room.

MICE Pakage from 1200000JPN

Kyoto Garden Ryokan Yachiyo offer Stay and varieties of banquet halls and meeting rooms for meetings, incentive events, convension, conferences, exhibition, and banquet parties.
What is MICE?
MICE stands for Meeting (corporate conferences), Incentive (corporate training and incentive travel), Convention (by international organizations and academic groups) and Event/Exhibition (including exhibitions and trade shows). It is a shorthand for business events that entail a large convergence of people.